Legal Document
Privacy Policy
Effective Date: 01 July 2026
Last Updated: 01 July 2026
Entity: Elevora Technologies, Tamil Nadu, India
This Privacy Policy explains how Elevora Technologies collects, uses, stores, and protects personal information when you use our website, products (LeadBoost, LeadSites), or contact us. By using our services, you agree to the practices described in this policy.
1. Who We Are
Elevora Technologies is a Business Growth Technology Company based in Tamil Nadu, India. We provide AI-powered websites, Meta Ads management, business automation systems, and related digital growth services to businesses across India.
For the purposes of this Privacy Policy, "Elevora Technologies," "we," "us," and "our" refer to the entity operating at www.elevoratechnologies.online.
Contact: hello@elevoratechnologies.online | +91 73959 63097
2. Information We Collect
2.1 Information You Provide Directly
- Name, mobile number, and email address when you contact us or submit enquiry forms
- Business name, industry, and requirements when you engage our services
- Mobile number for OTP (One-Time Password) verification on lead capture forms
- Payment and billing information when you purchase our services
- Communication content shared via WhatsApp, email, or our contact forms
2.2 Information Collected Automatically
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent, and navigation patterns on our website
- Referral source (how you arrived at our website)
- Interaction data with Meta Ads campaigns managed by us on behalf of clients
2.3 Information from Third Parties
- Lead data collected through Meta Ads lead forms managed by us on behalf of client businesses
- Analytics data from Meta Business Manager relating to campaign performance
- OTP delivery confirmation records from our SMS service provider (MSG91)
3. How We Use Your Information
We use personal information for the following purposes:
- Service delivery: To provide, manage, and improve the services you have engaged us for
- Communication: To respond to enquiries, provide support, and send service-related updates
- Lead management: To process, verify, and deliver lead data to the appropriate client business
- OTP verification: To confirm the validity of mobile numbers submitted through lead capture forms
- Billing and payments: To process transactions and maintain financial records
- Analytics and improvement: To analyse service performance and improve our products
- Legal compliance: To meet applicable legal, regulatory, and tax obligations
- Security: To detect, prevent, and address fraud, abuse, or security incidents
We do not use your personal information for automated decision-making that produces legal or similarly significant effects without your knowledge.
4. OTP Verification and Lead Data
A core feature of our platforms is mobile OTP (One-Time Password) verification. When a visitor submits an enquiry form on a LeadSites or LeadBoost lead form, the following occurs:
- The submitted mobile number is used to send a single OTP via SMS
- The OTP must be entered correctly to complete the enquiry submission
- Verification status (verified / not verified) is recorded alongside the lead record
- The OTP itself is not stored beyond the verification session
Lead data collected on behalf of our client businesses is processed by us as a service provider and delivered to the respective client. Our clients are the primary data controllers for leads generated through their campaigns.
5. Sharing and Disclosure
We do not sell, rent, or trade personal information. We may share information in the following circumstances:
5.1 With Client Businesses
Lead data and enquiry information collected through client campaigns is shared with the respective client business as the intended purpose of the service.
5.2 With Service Providers
- MSG91: OTP SMS delivery
- Supabase: Database and authentication infrastructure
- Cloudflare: Website hosting and security
- Meta Platforms: Advertising platform management
5.3 Legal Requirements
We may disclose personal information if required to do so by law, court order, or governmental authority.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of business assets, personal information may be transferred. We will notify affected parties as required by applicable law.
6. Data Retention
- Lead enquiry data: Retained for the duration of the client relationship plus 2 years
- OTP verification logs: Retained for 90 days
- Client billing records: Retained for 7 years as required under Indian tax law
- Website analytics data: Aggregated and anonymised after 12 months
- Communication records: Retained for 3 years from last interaction
7. Your Rights
Subject to applicable Indian law, you have the following rights:
- Access: Request a copy of personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention obligations)
- Objection: Object to our processing in certain circumstances
- Portability: Request your personal information in a machine-readable format
- Withdrawal of consent: Withdraw consent where processing is based on your consent
To exercise any of these rights, contact us at hello@elevoratechnologies.online. We will respond within 30 days.
8. Cookies and Tracking
- Essential cookies: Required for the website to function correctly
- Analytics cookies: To understand how visitors use our website
- Meta Pixel: To measure advertising performance and enable retargeting
You can control cookies through your browser settings. For Meta Pixel, you may opt out through Meta's ad preferences.
9. Third-Party Services
Our services integrate with third-party platforms. We are not responsible for their privacy practices. Please review their policies:
10. Data Security
We implement appropriate technical and organisational measures to protect personal information, including:
- HTTPS encryption for all data transmitted through our websites
- Secure database storage via Supabase with row-level security controls
- OTP-based verification to prevent unauthorised data submission
- Access controls restricting personal data to authorised personnel only
While we take reasonable precautions, no internet-based system can be completely secure. In the event of a data breach that poses a significant risk, we will notify affected parties as required by applicable law.
11. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@elevoratechnologies.online.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, notify clients directly. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
We aim to respond to all privacy-related enquiries within 30 business days.