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1. Who We Are

Elevora Technologies is a Business Growth Technology Company based in Tamil Nadu, India. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or engage our services.

2. Information We Collect

• Name, phone number and business name (via contact form or WhatsApp)
• Email address, if provided voluntarily
• Business details and project requirements shared during consultations
• Pages visited and time spent on our website
• IP address and browser type collected automatically by hosting infrastructure

3. How We Use Your Information

• To respond to your enquiries and deliver our services
• To send project proposals, updates and communications
• To improve our website and services
• To comply with applicable legal obligations

We do not sell, rent or trade your personal information to any third party.

4. WhatsApp Communication

When you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy (Meta Platforms, Inc.). We use WhatsApp solely for business communication and do not send unsolicited marketing without your consent.

5. Data Storage & Security

Your information is stored securely and accessed only by authorised personnel. We take reasonable technical steps to protect your data against unauthorised access, loss or misuse.

6. Third-Party Services

Our website uses Google Fonts, YouTube embeds and Cloudflare hosting. These services may collect technical data as per their own privacy policies.

7. Cookies

Our website does not use tracking or advertising cookies. Basic session data may be collected by Cloudflare infrastructure. You may disable cookies in your browser without affecting core website functionality.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at hello@elevoratechnologies.online or WhatsApp +91 7395963097.

9. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy periodically. The current version is always available on this website. Continued use of our website constitutes acceptance of the updated policy.

11. Contact

For any privacy-related queries: hello@elevoratechnologies.online | WhatsApp: +91 7395963097

Last updated: 10 September 2026

1. Acceptance of Terms

By accessing our website or engaging our services, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services Provided

Elevora Technologies provides Meta Ads management, website design and development, booking software, custom software, AI integration and business automation services. Specific deliverables, timelines and fees are agreed in individual project proposals or service agreements.

3. Client Responsibilities

• Provide accurate business information and timely feedback throughout the project
• Supply required assets (logos, images, content) within agreed timelines
• Ensure you have legal rights to any content or materials you provide to us
• Use our services in compliance with applicable Indian law and Meta's advertising policies

4. Payment Terms

• A non-refundable advance is required before work commences on any project
• Balance payments are due as per agreed project milestones or monthly billing cycles
• Late payments may result in work suspension until outstanding dues are cleared
• All prices are in Indian Rupees (INR), exclusive of applicable GST

5. Intellectual Property

Upon receipt of full payment, clients receive ownership of custom deliverables created specifically for them. We retain the right to showcase completed work in our portfolio unless otherwise agreed. Third-party tools, frameworks and licensed assets remain subject to their respective licences.

6. Meta Ads Management

• Ad spend is paid directly by the client to Meta Platforms — it is not collected by Elevora Technologies
• We do not guarantee specific results, lead volumes or return on ad spend
• Campaign performance depends on budget, industry, target audience, offer and market conditions
• A minimum 30-day written notice is required to discontinue any managed service

7. Limitation of Liability

Elevora Technologies shall not be liable for indirect, incidental or consequential losses arising from use of our services, including loss of business, revenue or data. Our maximum liability is limited to the total fees paid for the specific service in question during the preceding 30 days.

8. Confidentiality

All client business information is treated as confidential and will not be disclosed to third parties without your consent, except as required by applicable law.

9. Termination

Either party may terminate a service engagement with 30 days written notice. Work completed up to the termination date remains billable. Advance payments for incomplete work are subject to our Refund Policy.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Tamil Nadu.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Contact

For any queries: hello@elevoratechnologies.online | WhatsApp: +91 7395963097

Last updated: 10 September 2026

1. Overview

Elevora Technologies is committed to delivering high-quality services. This Refund Policy outlines the conditions under which refunds may be considered. Please read this carefully before engaging our services.

2. Non-Refundable Advance

All projects require a non-refundable advance payment before work begins. This advance covers initial planning, research, strategy development and resource allocation. It is non-refundable regardless of the reason for project cancellation.

3. Website & Software Projects

• Before work begins: 50% of the remaining balance (after advance) may be refunded if cancellation is requested in writing before any design or development work has started.
• After work begins: No refund is available once design mockups, wireframes or development work has commenced, as significant time and resources will have been invested.
• Completed & delivered projects: No refunds are available for work that has been delivered, approved or deployed to a live environment.

4. Meta Ads Management

• Monthly management fees are non-refundable once the billing period has commenced
• Ad spend paid directly to Meta Platforms is outside our control and cannot be refunded by us
• If a campaign has not yet launched, a pro-rated refund of the management fee may be considered at our discretion

5. Subscription & Retainer Services

Cancellations take effect at the end of the current billing period. No partial-month refunds are provided for any subscription or retainer service.

6. How to Request a Refund

• Contact us via WhatsApp at +91 7395963097 or email hello@elevoratechnologies.online
• State your project name, payment details and reason for the refund request
• Refund requests will be reviewed and responded to within 7 business days
• Approved refunds will be processed within 14 business days via the original payment method

7. Service Dissatisfaction

If you are dissatisfied with our work, we strongly encourage you to raise your concerns immediately. We will make reasonable efforts to resolve issues through revisions or adjustments within the agreed project scope. Dissatisfaction alone, without specific deliverable failures on our part, does not automatically qualify for a refund.

8. Force Majeure

No refunds or penalties will apply for delays or non-delivery caused by circumstances beyond our reasonable control, including platform outages (Meta, Cloudflare, Google), natural disasters, government restrictions or internet service disruptions.

9. Contact

For refund-related queries: hello@elevoratechnologies.online | WhatsApp: +91 7395963097

Last updated: 10 September 2026